Increasing IT Operational Efficiency - I
Infrastructure
Maintaining efficiency in IT infrastructure and operations is a struggle for businesses of all sizes. As businesses grow, the challenges only increase. IT operations may become more efficient, which can save costs, enhances productivity, and boosts competitiveness.
An organisation can make better use of its IT resources by simplifying procedures and minimising the time and resources devoted to tasks.
In this blog, we will see two of the crucial steps to enhancing the efficiency of your IT infrastructure operations.
- Maintaining visibility in hybrid, transitiona and private cloud environments
- Filtering out the most important alerts
- Maintaining Visibility in Hybrid, Transitional, and Private Cloud Environments
Cloud computing has revolutionized the way businesses approach IT infrastructure. With its many benefits, such as scalability, agility, and elasticity, it's no wonder that more and more companies are transitioning to cloud-based services.
However, this migration to the cloud can also bring new challenges for infrastructure and operations leaders, particularly in terms of visibility and control.
Whether a company is using Infrastructure as a Service (IaaS), Platform as a Service (PaaS), or Software as a Service (SaaS), cloud providers often do not offer sufficient visibility and may even restrict access to certain areas.
This can make it difficult for IT professionals to monitor and manage their cloud-based services effectively.
Whether a public, private, hybrid, or transitional cloud architecture is being used, I&O leaders must develop ways to get around these obstacles. They should also guarantee that their cloud-based services continue to be dependable and safe. Going forward,
- How will I&O leaders commit, measure, and attain SLAs as they have done in the past?
- How will they accurately measure usage rates to determine whether capacity is over or underutilized?
- How will I&O leaders be able to identify possible issues and bottlenecks while they are developing?
- How do CTOs plan for unplanned production traffic?
We recommend working with a Managed Service Provider (MSP) who will have greater visibility on these aspects, and you can also include these bits as part of their contractual obligations.
- Filtering Out the MOST Important Alerts
It is more detrimental to have too much information than not enough. When presented with a bunch of inbound notifications I&O personnel will go into “alert fatigue mode”. They’ll begin to ignore important problems as well as false alarms and redundant alerts.
Maintaining a high signal-to-noise ratio is essential to avoiding issues that can arise from the accumulation of small, seemingly insignificant events. While isolated events may be harmless on their own, they can become problematic when they occur in conjunction with other specific events.
It is important to keep in mind that even small events can have a significant impact on the overall system, and I&O leaders must remain vigilant in monitoring and managing these events to ensure the continued stability and reliability of their systems.
You don’t want to flood your team with these isolated and inconsequential events, so start to consider which needs to be monitored as a collective grouping.
Draw up a list of all the requirements for the program and use conditional, sequential, or other patterned trigger statements to cleverly connect related events. The result is that you will only get filtered, intelligent notifications that accurately reflect how your actual stakeholders are using your cloud-based applications to do business.
Final thoughts:
Following these two best practices will net your IT workforce fewer distractions and more time to focus on what’s important, in easy stages.